Privacy Policy

Site publisher

This web is operated by:

Ian Lauwerys
also trading as Ian Lauwerys Hosting.

Our postal address is:

Dormy House,
Lower Road,
Peldon,
Essex
CO5 7QR
United Kingdom

We can be reached by e-mail at:

enquiries@lauwerys.co.uk

We can be reached by telephone at:

+44 (0)1206 735953

Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested. We have also implemented the p3p privacy standard so that you may use your web browser to verify our privacy practices (e.g. using the View -> Privacy Report... option in Microsoft Internet Explorer 6 and above).

Visitor logging

For each visitor to our Web page, our Web server automatically records standard web server logging information such as the file requested, the date and time of the request, the internet address or domain name (where possible) of the computer requesting the file, the type of web browser that the visitor is using and the address of the web page that referred the visitor to our web site (where possible).

This information is used in an aggregate manner to analyse usage of our web site and make improvements to it. It is not used to track the behaviour of individual visitors in an identifiable manner.

Browser cookies

Our Own Cookies: We use web browser cookies to record session information to assist the technical operation of our web site. Such cookies are erased upon completion of each web browsing session and are not used to monitor the behavior of individual visitors during sessions or over time. If you choose to disable cookies from this site, all features of this site will remain available.

Other Cookies: We rely upon web browser cookies created by Google to track Google AdWords conversions. We do not have access to the content of such cookies, but we are provided with reports on visitors referred to our site through Google AdWords adverts. Such reports are aggregate and do not contain personally identifiable information about individual visitors. You are advised to review Google's privacy policy.

Advertising

We do not partner with or have special relationships with any banner or pop-up advertising server companies. Visitors who receive pop-up or other intrusive advertising materials whilst visiting this site are advised to check their computer for advertising software and spyware using a commercial or freeware tool.

We use the Google AdWords conversion tracking service to monitor the performance of our advertising campaigns as described under 'Browser cookies' above.

Individual and business details

We collect the e-mail addresses of those who communicate with us by e-mail or by completing forms on our web site, and any information that the visitor chooses to volunteer in such communications, including names, job titles, the nature and name of the visitor's business, address details and telephone numbers.

This information is used to respond to requests from visitors, including the provision of information, goods and services requested by the visitor. We may use this information to provide visitors with additional information about our products and services only if the visitor has explicitly given us permission to do so.

Such information may be provided by email, post or telephone according to the preferences specified by the visitor. Information collected is retained either for the purposes of providing further information or to ensure that futher communications are not sent according to the preferences specified by the visitor.

We provide services to businesses including sole traders and partnerships. We do not provide services to individuals dealing as consumers or intentionally collect information from or provide services to persons under the age of 18 years. All information collected and transactions conducted through this web site will be treated in a manner consistent with business-to-business dealing and not business-to-consumer dealing.

All contracts and transactions conducted for a fee through this site require the visitor to warrant that they are dealing as a business, and that consumer protection legislation does not apply to them (e.g. the distance selling regulations).

Sharing and disclosure of information

All of the foregoing information that we collect will not be shared with, sold or rented to any other individual, business or other organisation for any purpose, with the following exceptions:

Where the visitor has given us explicit permission to pass on the information for a specific purpose. For example we may pass the visitor's contact details to an associate company in order to provide information about their goods or services if the visitor asks us to do so.

Where is is necessary to pass on the information in the performance of a contract between the visitor and ourselves.

Where we are legally required to disclose the information to a competent authority such as a government agency, the police or the courts.

Where the information is required by our legal representatives, for example in the course of resolving a legal or commercial dispute.

Where it is required by our service providers in the performance of a contract between us and them, for example our web hosting and marketing service suppliers. The information will only be used for purposes that we specify and our service providers will only store, process and retain the information in accordance with this privacy policy.

By registering on this site, visitors consent to our storage and processing of their personal data on our web servers which are located in the USA. Such processing will be undertaken by us and not by a third party.

Other information

We collect a wide variety of non-personal information voluteered by visitors in surveys and benchmarking exercises that is relevant to the products and services that we provide. This includes (but is not limited to) financial and other performance metrics, systems, processes and techniques employed by the visitor's business. Such information is only collected with the explicit consent of the visitor. The visitor will be fully informed of the information to be collected and the purposes for which it will be used. The visitor will be required to warrant that they have permission to supply such information to us.

This information is used in aggregate form to prepare reports and papers that are made available to visitors to our web site and customers of the company, whether free of charge or for a fee. Information on individual businesses is kept confidential and is never provided to third parties or used for purposes other than for the purposes for which it was collected.

Visitor preferences

Visitors may change their preferences regarding communications from us at any time by visting this page. (You will be asked to log in in order to view and update your personal details and preferences).

New uses

From time to time, we may use visitor information for new and unanticipated uses not previously disclosed in this privacy policy. We will contact you before we use your data for these new purposes and request that you opt-in to these new uses. You may decline to do so or simply ignore our request and we will respect your preferences.

Data protection

Upon request we provide visitors with access to personal information that we hold about them in accordance with UK data protection legislation. Individuals may access this information by writing to us at the above address.

We provide visitors with the opportunity to have inaccuracies corrected in personal information that we hold about them. Visitors may have this information corrected by writing to us at the above address.

Defamation

If you believe that any statement or information about you on this web site is defamatory, you should contact us without delay by writing to us or telephoning us at the above address.

Complaints

If you feel that this site is not following this privacy policy, you may write to us at the above addresses.

We may purchase and rent mailing lists from reputable third parties, and whilst we make reasonable efforts to match these against our own database, it is occasionally possible that we may contact you contrary to the preferences you have expressed to us.